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REAL-TIME INTERACTIVE
DIAMOND INSPECTION
Take a closer look at your favorite diamonds using our Real-Time Diamond Inspection service; a one-on-one consultation with a non-commissioned certified gemologist. Share your screen and get expert guidance as you explore diamonds in 360° HDwith up to 40x magnification. Mark points of interest on the screen while chatting with your diamond expert in real time, and review everything from the specs to the grading certificate together.
find your sparkle
your personal
diamond concierge awaits...
EXPERIENCE JAMES ALLEN
IN WASHINGTON, D.C.
Join us in Georgetown for an experience like no other! Get to know diamonds and jewels using the latest tech, and try on a large selection of products.
Open daily from 10am to 7pm.
VISIT OUR
NYC SHOWROOM
Stop by our ‘sanctuary of sparkle’ on Fifth Avenue to view diamond rings and fine jewelry in 3D, and try on actual products - by appointment only.
WORLD-CLASS
CUSTOMER SERVICE
James Allen’s team of non-commissioned certified gemologists is available 24/7 via live chat, phone, and email to help you choose the product that’s right for you.